Interim / Task Force Spa Leadership

Is your spa in need of Spa leadership due to a resignation, termination or leave of absence?

Allow Jennifer to take the reins during your short-staffing period. She is operationally versatile and can adapt to any spa/hotel culture and brand, flexible with the length of service provided, and multi-skilled (operations, staffing, technology, revenue management).

• overall spa leadership

• spa payroll submission

• inventory management

  • retail merchandising & purchasing

  • professional product

• revenue management

  • review and coach on smart booking to maximize appointment scheduling

  • enhance provider availability

  • observe appropriate scheduling of support staff to maintain overall profit margins

• communication with hotel and resort departments

  • front desk

  • housekeeping

  • human resources

  • food & beverage

  • executive team

• provide expert feedback on current spa operations

  • marketing, menu of services, packages

  • spa scheduling systems

  • food and beverage opportunities

  • processes and guest flow

  • standard operating procedures

  • revenue maximization

  • review and control of expenses (operating supplies & labor)

  • operational efficiencies

• tasks related to overall spa operations as requested by the leadership team

• successes, achievements, and testimonials from past interim/task force projects - click HERE