Existing Spa Operations Assessment

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  • review and assessment of overall spa operations

  • observe and report findings of successes and areas for improvement

  • provide action plan for areas of improvement

    • front desk processes & efficiencies

    • administrative functions

    • retail inventory & purchasing

    • menu of services review

    • marketing and social media

  • secret shopper

“You don’t have to be great to start, but you have to start to be great.”
— Zig Ziglar